Blue Cross and Blue Shield of Michigan
for the Calendar Year 2013
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
520
77%
519
0
1
0
0
0
Marketing & Sales
7
1%
7
0
0
0
0
0
Customer Service
109
16%
109
0
0
0
0
0
Underwriting
40
6%
40
0
0
0
0
0
Total
676
675
0
1
0
0
0
Mailing Address
600 E Lafayette Blvd Mc 0801
Detroit, MI 48226
Contact Phone Numbers
Toll Free Number: None
Standard Number: 313-225-9095