CITIZENS INSURANCE COMPANY OF AMERICA
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
13
81%
0
0
10
2
0
1
Customer Service
2
12%
0
0
0
2
0
0
Underwriting
1
6%
0
0
0
1
0
0
Total
16
0
0
10
5
0
1
Mailing Address
440 Lincoln Street
Worchester, MA 01653-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200