CITIZENS INSURANCE COMPANY OF AMERICA

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
10
48%
0
0
3
7
0
0
Customer Service
6
29%
0
0
3
3
0
0
Underwriting
5
24%
0
0
1
4
0
0
Total
21
0
0
7
14
0
0
Mailing Address
440 Lincoln Street
Worchester, MA 01653-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200