CITIZENS INSURANCE COMPANY OF AMERICA
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
18
64%
0
0
8
10
0
0
Customer Service
4
14%
0
0
3
1
0
0
Underwriting
6
21%
0
0
2
4
0
0
Total
28
0
0
13
15
0
0
Mailing Address
440 Lincoln Street
Worchester, MA 01653-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200