CITIZENS INSURANCE COMPANY OF AMERICA
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
18
72%
0
0
3
14
0
1
Customer Service
4
16%
0
0
1
3
0
0
Underwriting
3
12%
0
0
1
2
0
0
Total
25
0
0
5
19
0
1
Mailing Address
440 Lincoln Street
Worchester, MA 01653-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200