CITIZENS INSURANCE COMPANY OF AMERICA
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
6
32%
0
0
2
4
0
0
Customer Service
5
26%
0
0
5
0
0
0
Underwriting
8
42%
0
0
2
5
0
1
Total
19
0
0
9
9
0
1
Mailing Address
440 Lincoln Street
Worchester, MA 01653-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 508-853-7200