ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
20
40%
0
0
20
0
0
0
Marketing & Sales
1
2%
0
0
1
0
0
0
Customer Service
13
26%
0
0
13
0
0
0
Underwriting
16
32%
0
0
16
0
0
0
Total
50
0
0
50
0
0
0
Mailing Address
3100 Sanders Road, Suite 201
Northbrook, IL 60062-7154
Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-551-4693