ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
16
41%
0
0
15
1
0
0
Marketing & Sales
4
10%
0
0
4
0
0
0
Customer Service
9
23%
0
0
8
1
0
0
Underwriting
10
26%
0
0
10
0
0
0
Total
39
0
0
37
2
0
0
Mailing Address
3100 Sanders Road, Suite 201
Northbrook, IL 60062-7154
Contact Phone Numbers
Toll Free Number: None
Standard Number: 847-551-4693