HOME-OWNERS INSURANCE COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
22
54%
0
0
19
1
0
2
Marketing & Sales
1
2%
0
0
1
0
0
0
Customer Service
5
12%
0
0
5
0
0
0
Underwriting
13
32%
0
0
12
0
0
1
Total
41
0
0
37
1
0
3
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200