HOME-OWNERS INSURANCE COMPANY

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
21
54%
0
0
17
3
0
1
Marketing & Sales
4
10%
0
0
3
1
0
0
Customer Service
4
10%
0
0
3
0
0
1
Underwriting
10
26%
0
0
8
1
0
1
Total
39
0
0
31
5
0
3
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200