HOME-OWNERS INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
33
49%
0
0
23
7
0
3
Marketing & Sales
2
3%
0
0
1
0
0
1
Customer Service
11
16%
0
0
10
0
0
1
Underwriting
21
31%
0
0
19
1
0
1
Total
67
0
0
53
8
0
6
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200