HOME-OWNERS INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
50
58%
0
0
17
30
0
3
Marketing & Sales
9
10%
0
0
5
3
0
1
Customer Service
9
10%
0
0
8
1
0
0
Underwriting
18
21%
0
0
9
6
0
3
Total
86
0
0
39
40
0
7
Mailing Address
PO Box 30660
Lansing, MI 48909-8160
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-323-1200