USAA CASUALTY INSURANCE COMPANY
for the Calendar Year 2025
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
25
71%
0
0
20
4
0
1
Customer Service
4
11%
0
0
4
0
0
0
Underwriting
6
17%
0
0
6
0
0
0
Total
35
0
0
30
4
0
1
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211