USAA CASUALTY INSURANCE COMPANY
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
26
60%
0
0
18
8
0
0
Customer Service
9
21%
0
0
5
4
0
0
Underwriting
8
19%
0
0
6
2
0
0
Total
43
0
0
29
14
0
0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211