USAA CASUALTY INSURANCE COMPANY

for the Calendar Year 2018

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
20
61%
0
0
17
3
0
0
Customer Service
7
21%
0
0
5
2
0
0
Underwriting
6
18%
0
0
6
0
0
0
Total
33
0
0
28
5
0
0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211