USAA CASUALTY INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
20
91%
0
0
17
3
0
0
Customer Service
1
5%
0
0
0
1
0
0
Underwriting
1
5%
0
0
1
0
0
0
Total
22
0
0
18
4
0
0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211