UNITED SERVICES AUTOMOBILE ASSOCIATION
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
9
75%
0
0
7
2
0
0
Customer Service
1
8%
0
0
0
1
0
0
Underwriting
2
17%
0
0
0
2
0
0
Total
12
0
0
7
5
0
0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211