UNITED SERVICES AUTOMOBILE ASSOCIATION
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
6
43%
0
0
4
2
0
0
Marketing & Sales
1
7%
0
0
1
0
0
0
Customer Service
3
21%
0
0
2
1
0
0
Underwriting
4
29%
0
0
3
1
0
0
Total
14
0
0
10
4
0
0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211