UNITED SERVICES AUTOMOBILE ASSOCIATION
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
11
69%
0
0
9
2
0
0
Customer Service
2
12%
0
0
2
0
0
0
Underwriting
3
19%
0
0
2
1
0
0
Total
16
0
0
13
3
0
0
Mailing Address
9800 Fredericksburg Rd
San Antonio, TX 78288-0002
Contact Phone Numbers
Toll Free Number: None
Standard Number: 210-498-2211