STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

for the Calendar Year 2019

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
64
59%
0
0
64
0
0
0
Marketing & Sales
1
1%
0
0
1
0
0
0
Customer Service
15
14%
0
0
15
0
0
0
Underwriting
29
27%
0
0
29
0
0
0
Total
109
0
0
109
0
0
0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714