STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
41
47%
0
0
41
0
0
0
Marketing & Sales
4
5%
0
0
4
0
0
0
Customer Service
8
9%
0
0
6
1
0
1
Underwriting
35
40%
0
0
34
1
0
0
Total
88
0
0
85
2
0
1
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714