STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
40
48%
0
0
40
0
0
0
Marketing & Sales
6
7%
0
0
6
0
0
0
Customer Service
10
12%
0
0
10
0
0
0
Underwriting
27
33%
0
0
27
0
0
0
Total
83
0
0
83
0
0
0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714