STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
46
51%
0
0
46
0
0
0
Marketing & Sales
7
8%
0
0
7
0
0
0
Customer Service
18
20%
0
0
18
0
0
0
Underwriting
20
22%
0
0
20
0
0
0
Total
91
0
0
91
0
0
0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714