STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
for the Calendar Year 2014
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
102
66%
0
0
99
3
0
0
Marketing & Sales
7
5%
0
0
7
0
0
0
Customer Service
17
11%
2
0
15
0
0
0
Underwriting
29
19%
0
0
27
2
0
0
Total
155
2
0
148
5
0
0
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714