STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2023
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
146
83%
0
0
1
144
0
1
Marketing & Sales
5
3%
0
0
1
4
0
0
Customer Service
14
8%
0
0
2
12
0
0
Underwriting
11
6%
0
0
0
10
0
1
Total
176
0
0
4
170
0
2
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714