STATE FARM FIRE AND CASUALTY COMPANY

for the Calendar Year 2021

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
53
75%
0
0
2
49
0
2
Customer Service
7
10%
0
0
0
7
0
0
Underwriting
11
15%
0
0
5
5
0
1
Total
71
0
0
7
61
0
3
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714