STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2019
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
49
61%
0
0
2
43
0
4
Marketing & Sales
4
5%
0
0
0
2
0
2
Customer Service
15
19%
0
0
1
10
0
4
Underwriting
12
15%
0
0
4
7
0
1
Total
80
0
0
7
62
0
11
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714