STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
31
57%
0
0
1
27
0
3
Marketing & Sales
2
4%
0
0
1
1
0
0
Customer Service
10
19%
0
0
5
5
0
0
Underwriting
11
20%
0
0
3
6
0
2
Total
54
0
0
10
39
0
5
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714