STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
27
57%
0
0
1
23
0
3
Marketing & Sales
2
4%
0
0
0
2
0
0
Customer Service
7
15%
0
0
3
3
0
1
Underwriting
11
23%
0
0
4
6
0
1
Total
47
0
0
8
34
0
5
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714