STATE FARM FIRE AND CASUALTY COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
20
54%
0
0
0
16
0
4
Marketing & Sales
2
5%
0
0
0
2
0
0
Customer Service
6
16%
0
0
0
6
0
0
Underwriting
9
24%
0
0
0
7
0
2
Total
37
0
0
0
31
0
6
Mailing Address
1 State Farm Plz
Bloomington, IL 61710-0001
Contact Phone Numbers
Toll Free Number: None
Standard Number: 309-766-6714