STATE AUTOMOBILE MUTUAL INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
1
14%
0
0
0
1
0
0
Customer Service
4
57%
0
0
3
1
0
0
Underwriting
2
29%
0
0
2
0
0
0
Total
7
0
0
5
2
0
0
Mailing Address
518 E Broad St
Columbus, OH 43215-3901
Contact Phone Numbers
Toll Free Number: None
Standard Number: 614-464-5000 ext. 5473