STATE AUTOMOBILE MUTUAL INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
5
62%
0
0
2
3
0
0
Customer Service
2
25%
0
0
1
1
0
0
Underwriting
1
12%
0
0
1
0
0
0
Total
8
0
0
4
4
0
0
Mailing Address
518 E Broad St
Columbus, OH 43215-3901
Contact Phone Numbers
Toll Free Number: None
Standard Number: 614-464-5000 ext. 5473