STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY
for the Calendar Year 2022
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
8
36%
0
0
5
3
0
0
Customer Service
11
50%
0
0
11
0
0
0
Underwriting
3
14%
0
0
3
0
0
0
Total
22
0
0
19
3
0
0
Mailing Address
175 Berkeley Street
Boston, MA 02116
Contact Phone Numbers
Toll Free Number: 857-224-2381
Standard Number: 617-357-9500