STATE AUTO PROPERTY AND CASUALTY INSURANCE COMPANY
for the Calendar Year 2021
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
17
61%
0
0
5
12
0
0
Customer Service
3
11%
0
0
3
0
0
0
Underwriting
8
29%
0
0
5
3
0
0
Total
28
0
0
13
15
0
0
Mailing Address
518 E Broad St
Columbus, OH 43215-3901
Contact Phone Numbers
Toll Free Number: None
Standard Number: 614-464-5000 ext. 5473