LIBERTY MUTUAL INSURANCE COMPANY
for the Calendar Year 2020
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
4
33%
0
0
3
1
0
0
Customer Service
3
25%
0
0
2
0
0
1
Underwriting
5
42%
0
0
5
0
0
0
Total
12
0
0
10
1
0
1
Mailing Address
175 Berkeley St
Boston, MA 02116-5066
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-357-9500 ext. 44606