LIBERTY MUTUAL FIRE INSURANCE COMPANY
for the Calendar Year 2017
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
9
47%
0
0
6
2
0
1
Marketing & Sales
1
5%
0
0
1
0
0
0
Customer Service
1
5%
0
0
0
1
0
0
Underwriting
8
42%
0
0
5
3
0
0
Total
19
0
0
12
6
0
1
Mailing Address
175 Berkeley St
Boston, MA 02116-5066
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-357-9500 ext. 44606