LIBERTY MUTUAL FIRE INSURANCE COMPANY

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
11
46%
0
0
9
1
0
1
Customer Service
4
17%
0
0
3
1
0
0
Underwriting
9
38%
0
0
5
3
0
1
Total
24
0
0
17
5
0
2
Mailing Address
175 Berkeley St
Boston, MA 02116-5066
Contact Phone Numbers
Toll Free Number: None
Standard Number: 617-357-9500 ext. 44606