FARMERS INSURANCE EXCHANGE

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
13
54%
0
0
7
6
0
0
Marketing & Sales
3
12%
0
1
0
1
0
1
Customer Service
4
17%
0
1
1
1
0
1
Underwriting
4
17%
0
0
2
2
0
0
Total
24
0
2
10
10
0
2
Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367
Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307