FARMERS INSURANCE EXCHANGE
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
10
30%
0
0
4
6
0
0
Marketing & Sales
4
12%
0
0
2
2
0
0
Customer Service
8
24%
0
0
5
3
0
0
Underwriting
11
33%
0
0
7
4
0
0
Total
33
0
0
18
15
0
0
Mailing Address
6301 Owensmouth Avenue
Woodland Hills, CA 91367
Contact Phone Numbers
Toll Free Number: 818-965-0433
Standard Number: 818-965-0307