FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
7
64%
0
0
2
5
0
0
Marketing & Sales
1
9%
0
0
0
1
0
0
Customer Service
2
18%
0
0
0
1
0
1
Underwriting
1
9%
0
0
0
1
0
0
Total
11
0
0
2
8
0
1
Mailing Address
PO Box 30100
Lansing, MI 48909-7600
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756