FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2023

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
48
70%
0
0
16
30
0
2
Marketing & Sales
1
1%
0
1
0
0
0
0
Customer Service
14
20%
0
0
10
3
1
0
Underwriting
6
9%
0
0
3
2
0
1
Total
69
0
1
29
35
1
3
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756