FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2017

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
40
56%
0
0
23
17
0
0
Marketing & Sales
2
3%
0
0
1
1
0
0
Customer Service
9
13%
0
0
5
3
0
1
Underwriting
20
28%
0
0
8
7
0
5
Total
71
0
0
37
28
0
6
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756