FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN
for the Calendar Year 2016
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
39
50%
0
0
23
13
0
3
Marketing & Sales
4
5%
0
0
2
2
0
0
Customer Service
13
17%
0
0
7
5
0
1
Underwriting
22
28%
0
0
8
11
0
3
Total
78
0
0
40
31
0
7
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756