FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN

for the Calendar Year 2015

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
25
41%
0
0
9
14
0
2
Marketing & Sales
3
5%
0
0
1
1
0
1
Customer Service
11
18%
0
0
2
6
0
3
Underwriting
22
36%
0
0
7
12
0
3
Total
61
0
0
19
33
0
9
Mailing Address
PO Box 30300
Lansing, MI 48909-7800
Contact Phone Numbers
Toll Free Number: None
Standard Number: 517-679-4756