AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2020

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
18
43%
1
0
8
8
0
1
Marketing & Sales
1
2%
0
0
1
0
0
0
Customer Service
9
21%
0
0
6
3
0
0
Underwriting
14
33%
0
0
13
1
0
0
Total
42
1
0
28
12
0
1
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535