AUTO CLUB GROUP INSURANCE COMPANY
for the Calendar Year 2018
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
18
53%
0
0
8
9
0
1
Marketing & Sales
1
3%
0
0
1
0
0
0
Customer Service
7
21%
0
0
3
4
0
0
Underwriting
8
24%
0
0
7
1
0
0
Total
34
0
0
19
14
0
1
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535