AUTO CLUB GROUP INSURANCE COMPANY
for the Calendar Year 2015
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
31
67%
0
0
14
17
0
0
Marketing & Sales
1
2%
0
0
0
1
0
0
Customer Service
5
11%
0
0
2
3
0
0
Underwriting
9
20%
0
0
6
3
0
0
Total
46
0
0
22
24
0
0
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535