AUTO CLUB GROUP INSURANCE COMPANY

for the Calendar Year 2014

Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
40
68%
0
0
16
24
0
0
Customer Service
4
7%
0
0
1
3
0
0
Underwriting
15
25%
0
0
10
5
0
0
Total
59
0
0
27
32
0
0
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4229
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535