AUTO CLUB INSURANCE ASSOCIATION
for the Calendar Year 2025
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
83
75%
0
0
16
67
0
0
Marketing & Sales
2
2%
0
0
1
1
0
0
Customer Service
12
11%
0
0
4
8
0
0
Underwriting
13
12%
0
0
2
11
0
0
Total
110
0
0
23
87
0
0
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4213
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535