AUTO CLUB INSURANCE ASSOCIATION
for the Calendar Year 2024
Please note that a single complaint may have multiple complaint reasons
Coverage Type
Reason
Complaint Reasons
Percent
Accident & Health
Annuity
Auto
Home
Life
Other
Claim Handling
48
69%
0
0
14
34
0
0
Marketing & Sales
1
1%
0
0
0
1
0
0
Customer Service
12
17%
0
0
2
10
0
0
Underwriting
9
13%
0
0
2
7
0
0
Total
70
0
0
18
52
0
0
Mailing Address
1 Auto Club Dr
Dearborn, MI 48126-4213
Contact Phone Numbers
Toll Free Number: None
Standard Number: 813-632-2535